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Privacy Policy

Last updated: January 3, 2026

1. Introduction

LivePulser (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website monitoring services and visit our website.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, password, and billing information.
  • Website Data: URLs, domain names, and monitoring configurations you provide.
  • Communication: Messages, feedback, and support requests.
  • Payment Information: Processed securely through Paddle. We do not store credit card details.

2.2 Information Automatically Collected

  • Usage Data: Interaction with services, features used, and time spent.
  • Device Info: IP address, browser type, and operating system.
  • Monitoring Data: Performance metrics and uptime statistics.

3. How We Use Information

  • Providing monitoring services
  • Processing transactions
  • Sending status notifications
  • Improving our features
  • Customer support
  • Legal compliance

4. Information Sharing

We share information with service providers like Paddle (our Merchant of Record) to process payments and ensure tax compliance.

5. Data Security

We implement technical security measures to protect your information. However, no method of transmission over the Internet is 100% secure.

13. Contact Us

If you have questions about this Privacy Policy, please contact our privacy team.